FreeRider USA Help Center

Here you will find answers to any issues that you may potentially experience.

  • Dealer Portal

    Get the information you need in real time, place a new order, apply to become a dealer and much more. Need a Dealer account? Apply Here!

    Get Answers
  • Consumer Solutions

    Here you can search for solutions to your issues, read our help articles or open a case.

    Get Answers 
  • Self Repair Videos

    Here you will find our Luggie Repair Channel which contains several self-repair videos.

    Get Help
  • Service Appointment

    Tried everything you can and still can't find an answer to your problem? Feel free to schedule a service appointment.

    Schedule
  • Brochures & User Manuals

    Need product specs or setup instructions? Download official brochures and user manuals for FreeRider products, all in one place.

    View Downloads
  • Locate Serial Number

    Step-by-step instructions to locate it on the box or directly on the scooter for service and support.

    Read More
  • Register Your Product

    Register your FreeRider or Luggie product so our support team can quickly identify your model and assist you when needed.

    Register Product
  • Become a Reseller

    Apply to become an authorized FreeRider reseller and access product training, dealer support, and wholesale pricing.

    Become a Reseller