You’ve Earned This
If you’re a Veteran living with limited mobility, chances are you’ve already heard that the VA may cover a mobility scooter. What you may not know is that you have a say in which one and how that choice can change your life. The Luggie isn’t just VA-approved. It’s trusted by Riders across the country because it folds, travels, and performs like nothing else. And yes, if you’re eligible, it can be fully covered through your VA benefits, with no out-of-pocket cost. Here’s how the process works, and how we can help.
Who Qualifies for a VA Mobility Scooter?
To receive a mobility scooter through the VA, you must:
- Be enrolled in VA health care
- Have a clinical need for mobility assistance, documented by your VA provider
- Receive a referral to a specialist (usually rehab or prosthetics)
If the specialist confirms your need, they’ll submit a request for a scooter that fits your lifestyle, and that’s where Luggie comes in.
What Makes the Luggie VA-Approved?
Not all scooters are eligible. The VA follows specific guidelines to approve equipment based on:
- Durability
- Portability
- Patient-specific needs
- Vendor compliance
Luggie scooters meet every requirement and are already in use at VA facilities nationwide. They are reliable, lightweight, easy to lift, and powerful enough for daily use. That’s why so many veterans (and their providers) request a Luggie by name.
Step-by-Step: How to Request a Luggie
- Talk to Your VA Primary Care Provider. Ask for a referral to a mobility or rehab specialist.
- Mention the Luggie by Name. Let them know you’re interested in a Luggie model. It helps the request move in the right direction.
- We Coordinate the Rest. Our support team works directly with VA staff and departments to make the process smoother. No pressure, just help.
What Happens After the Request?
Once your referral is submitted:
- The specialist evaluates your needs
- A prescription is issued for a scooter
- The procurement process begins through the VA
- If approved, a Luggie will be shipped to your home or local facility
Every VA is a little different, but we're helping streamline the process at dozens of sites across the country.
Tips to Make the Process Smoother
- Bring photos or a brochure of the Luggie to your appointment, or point your clinician to the FreeRiderUSA website
- Know your model: Luggie Elite, Super Plus 4, Classic II — all VA-ready
- Ask questions if you’re unsure what your benefits include
- Let us know: We’ll support you or your care team at any point
Clinicians: We’re Here to Help
If you’re a VA clinician, FreeRiderUSA can provide:
- VA-compliant documentation and DME classification details
- Product spec sheets
- Sample communication templates
- Real-time support for authorization or questions
Reach out to request the toolkit or connect with our VA support team.
Your Benefits, Your Mobility
Your service earned you more than a thank you. It earned you support when you need it. If a scooter would help you live more independently, you deserve one that fits your life. Luggie scooters are built to move with you. Let’s help you get the right one, the right way.