Services & Support

products should include every services

We're here to help. Whichever option you choose, you’ll get your product back working exactly the way it should. An appointment is required.

In-Store


Let our local authorized service center service fix it right instantly.

In-Phone 


Online self-repair through our YouTube channel or FaceTime with us.

In-Factory


Bring it in or ship it back to us. Our factoried-trained tech will get it back to you like a new.

Test Ride


Pick the ones you'd like to try before you own it. 

Pick Up In-Warehouse


Pick up your order at our warehouse. 

Pick Up In-Store


Pick up your eBike at our authroized service center, we assemble the ebike to fit and it is free.