7 Days Zero Risk Home Trial
Try a luggie in your home before you buy. No restockings fees or return shipping costs.
Note: IN HOME USE ONLY
Home Trial Questions & Answers
Who is eligible for a Home Trial?
Residents in mainland USA. Residents in remote areas are not eligible at this time. Remote locations include Alaska, Hawaii, Puerto Rico, U.S Virgin Islands.
What Scooters are eligible for our Home Trial?
Currently our entire Luggie, Luggie Plus and Luggie Chair lineups series are available for our home trial.
Is the home trial purchase refundable?
Your entire payment made is refundable as long as the scooter is returned in its original condition. Be sure to ship it back in its orginal box.
How long can I try it our for?
Seven calendar days from when the scooter arrive.
How do I return my Luggie?
Contact your original seller, and request a RA number. Pictures are required before sending it back to review shipping liability.
Do I need to keep the box?
You must keep your box during your trial period.
When will I receive my refund?
Upon receipt of the equipment, we will inspect the returned item. Your refund will go back to the original payment withing 3 business days.
Will I be charged a restocking fee?
Our Home Trial is risk-free, so the restocking fee will be waived as long as the scooter is returned with no damages. We will pay for standard return shipping.
Ready to take a ride on us?
READY. SET. GO